This policy explains how TheBuzihub Solutions ("TheBuzihub", "we", "us") collects, uses, and protects personal information when you visit our Website Subscription pages, subscribe to the Website Subscription, or get in touch with us. We handle personal information in line with the data protection laws that apply to us in the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
1. Information we collect
Information you give us
- Your name, business name, email address, and phone number
- Your business details, such as your Tax Registration Number (TRN), trade license or commercial registration, and VAT certificate
- Your logo, brand files, and the content you send us for your website
- Messages you send us by email, phone, WhatsApp, or our forms
Payment information
Payments are handled by our third-party payment provider. We receive confirmation of your payment and limited billing details. We do not receive or store your full card number.
Information collected automatically
When you visit our pages, we and our service providers collect technical information through cookies and similar technologies. This includes your IP address, device and browser type, the pages you view, how you arrived, and campaign or referral identifiers in the link you followed.
2. How we use your information
- To set up and manage your subscription
- To design, build, host, and maintain your website, and to register and manage your domain
- To process payments, issue invoices, and keep tax records
- To verify your business and its documents
- To contact you about your project and your account by email, phone, or WhatsApp
- To understand how our pages are used, and to measure and improve our advertising
- To send you updates and offers about our services, which you can opt out of at any time
- To meet our legal and regulatory obligations
3. Cookies, analytics, and advertising
Our Website Subscription pages use Google Tag Manager and Google Analytics, along with advertising tags from platforms such as Google, Meta, and TikTok. These help us understand how visitors use our pages and how our ads perform. You can block or delete cookies in your browser settings. Our pages will still work if you do.
4. Who we share information with
We do not sell your personal information. We share it only with:
- Service providers who help us run the service, including our CRM and page platform, our payment processor, domain registrars, hosting providers, and analytics and advertising platforms
- A referral partner, where you came to us through one, limited to what is needed to credit the referral
- Our professional advisers, such as accountants and lawyers
- Government authorities, where the law requires it
Registering a domain requires contact details to be passed to the domain registrar.
5. Where your information is stored
Some of our service providers store and process information outside the United Arab Emirates. Where that happens, we take reasonable steps to make sure your information stays protected.
6. How long we keep it
We keep your information for as long as your subscription is active. After that, we keep only what we need for legal, tax, and accounting purposes, and then delete or anonymize it.
7. How we protect it
We use reasonable technical and organizational measures to protect your information, and we limit access to the people and providers who need it to deliver the service. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
8. Your rights
Subject to the law that applies to you, you can ask us to:
- Give you a copy of the personal information we hold about you
- Correct information that is inaccurate or out of date
- Delete your information, where we have no legal reason to keep it
- Stop or restrict how we use your information
- Stop sending you marketing messages
To make a request, email [email protected]. We will respond as soon as we reasonably can.
9. Visitors to your website
When we host your website, information submitted by your own visitors, such as contact form enquiries, is handled by us on your behalf and passed to you. You are responsible for telling your visitors how your business uses their information.
10. Children
Our services are intended for businesses. We do not knowingly collect personal information from anyone under 18.
11. Changes to this policy
We may update this policy from time to time. The latest version is always available on this page, with the date it was last updated shown at the top.
12. Contact us
TheBuzihub Solutions, Dubai, United Arab Emirates
[email protected] | +971 54 545 3510
The terms of the subscription itself are set out in our Terms & Conditions.